Chapters 4 and 5 appeared to be extensions of Chapter 3, with some the practical advantages of knowing your audience. Chapter 4 gives valuable insight into how knowing your audience assists in planning your communication so it has the greatest utility for your specific audience. Chapter 5 gives various strategies for maximizing the effectiveness of your communication for given audiences.
Chapter 16 begins the discussions into group dynamics for writing projects, listing three basic group structures:
- Tiered - a single person is designated as a leader (or manager) who can assign tasks and make decisions
- Flat - every team member is equal and can actively participate in decisions and tasks
- Hybrid - Where a nominal leader actively engages group members, sometimes acting as a facilitator
The major discussion points centered around how to make the group dynamics as effective as possible enlisting numerous tools, such as storyboards, outlines, timelines, etc.
Chapter 23 dealt with writing effective instructions. Here again, knowing the audience played a central role in how to write the instructions. Considerations included the expected expertise, geographic and cultural variances, and how the audience is expected to use the instructions. The chapter addressed these issues woven in a discussion of the “superstructure” (organizational format), detailing methodologies and options in the:
· Introduction
· Description of Equipment
· List of Materials Needed
· Directions
· Troubleshooting
No comments:
Post a Comment