Thursday, September 25, 2008

Technical Communication Review, Chapters 6 & 7

This week's chapter readings remind me of the oft-used phrase "Timing is everything". I must admit that I wondered about the assigned chapter sequence, but the topics this week were precisely on target for our projects - the ABC's of research.

Chapter 6

Chapter 6 reminded us about the correct research focus, the reader.

  • How or why the reader use the research.
  • What format would benefit them the most?

It went on to discuss numerous guidelines for reader-centered research, including:

  1. Research objectives - what are you looking for?
  2. Develop a research plan to get the most from your research
  3. Always be alert to additional research sources
  4. Make sure your research data is relevant, accurate, appropriate & credible
  5. Evaluate results as they occur - this will help maintain the research focus
  6. Document carefully, including taking accurate notes. Results mean nothing if you cannot accurately reproduce or interpret them
  7. Always follow ethical guidelines - give credit where credit is due, and seek permission where appropriate

Chapter 7

Chapter 7 goes into some of the nuts and bolts of research methodologies:

  1. Brainstorming - a rapid disgorge of as many ideas related to a topic as one can produce. This can be as an individual or group. NOTE: Write down the ideas - producing them does no good if you cannot reproduce them!
  2. Freewriting - the same as brainstorming except that you write down complete ideas
  3. Schematics - use flowcharts, diagrams, matrices, or other pictorial displays to organize the research ideas, topics, or processes
  4. Internet search engines and directories Caution: know your source - not all internet sources are created equal! You can narrow your search parameters with advanced search features utilizing Boolean operators
  5. Libraries - both brick & mortar and on-line
  6. Interviews

The bottom line is, which research methodologies will best suit your topic and generate the most usable and relevant information for your readers

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